PRIVACY POLICY
Introduction
BALLER SOCIETY (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
Information We Collect
We may collect personal information including your full name, email address, contact number, billing and delivery address, payment information, IP address, device and browser details, and order history. This information is collected when you place an order, create an account, subscribe to communications, contact customer support, or browse our website.
How We Use Your Information
The personal information we collect is used to process and deliver orders, manage payments and refunds, provide customer support, communicate with you regarding orders or inquiries, improve our website and services, prevent fraud, comply with legal obligations, and send promotional communications where consent has been provided.
Sharing of Personal Information
BALLER SOCIETY does not sell or trade personal information. We may share your information with trusted third-party service providers such as payment processors, courier partners, hosting providers, and marketing platforms solely for the purpose of operating our business. These parties are required to protect your information and use it only for authorized purposes.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. While we take strong precautions, no online transmission or electronic storage method is entirely secure.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings; however, doing so may limit certain website features.
Your Rights
You have the right to request access to your personal information, request correction or deletion, object to processing, and withdraw consent for marketing communications at any time, subject to applicable legal requirements.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links
Our website may contain links to third-party websites. BALLER SOCIETY is not responsible for the privacy practices or content of external websites, and users are encouraged to review their privacy policies independently.
Changes to This Privacy Policy
BALLER SOCIETY reserves the right to update or amend this Privacy Policy at any time. Changes will be effective immediately upon publication on our website.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact BALLER SOCIETY through our official communication channels.