SHIPPING POLICY
Introduction
BALLER SOCIETY aims to provide reliable and transparent shipping services for all customers. This Shipping Policy outlines delivery timelines, costs, and important shipping conditions.
Processing Time
Orders are processed once payment has been successfully confirmed. Processing times may vary depending on product availability and order volume. Customers will be notified if there are any delays in processing their orders.
Delivery Timeframes
Estimated delivery times range from 9 to 15 working days from the date of dispatch. Delivery timeframes are estimates and may vary due to courier delays, customs clearance, or circumstances beyond our control.
Shipping Costs
BALLER SOCIETY offers free standard shipping on all orders with a total value of R2,500 or more. Orders below R2,500 will be subject to a shipping fee, which will be calculated and displayed at checkout.
Delivery Areas
We currently deliver within South Africa. Delivery times may vary depending on location, accessibility, and courier service availability.
Order Tracking
Once your order has been dispatched, tracking information will be provided where available, allowing you to monitor the progress of your delivery.
Customs and Duties
If applicable, any customs duties, taxes, or additional charges imposed by authorities are the responsibility of the customer unless otherwise stated.
Delivery Issues
BALLER SOCIETY is not responsible for delays caused by incorrect delivery information provided by the customer, courier disruptions, or unforeseen events. Failed delivery attempts may result in additional charges.
Risk and Ownership
Risk of loss or damage passes to the customer once the order has been delivered to the specified address. Ownership of the goods passes upon full payment and delivery.
Changes to This Policy
BALLER SOCIETY reserves the right to update or amend this Shipping Policy at any time. Changes will take effect immediately upon publication on our website.
Contact Information
For any shipping-related questions or concerns, please contact BALLER SOCIETY through our official communication channels.